Kesino Khela takes your personal information seriously. Everything about what we collect, why we collect it, and how we keep it safe is laid out here transparently.
Welcome to the Kesino Khela Privacy Policy. We believe your personal information is your asset — and protecting that asset is our first responsibility. Kesino Khela is sincerely committed to safeguarding the privacy of every user on our platform.
This Privacy Policy explains what types of information we collect, why we collect it, how we use it, and when we may share it with third parties. By using the Kesino Khela website or mobile app, you are considered to have accepted this Privacy Policy.
Our Core Principles: We only collect information that is strictly necessary to provide our services. Your data is never sold.
Kesino Khela collects information in two main ways — what you provide directly, and what is collected automatically while you use the platform.
| Type of Information | What Is Included | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Email, phone number, address | At the time of account creation |
| Financial Information | Payment method, transaction history | For Deposits & Withdrawals |
| Technical Information | IP address, browser, and device information | Automatic at every login |
| Gaming Information | Betting history, win and loss records | During Gameplay |
We do not collect sensitive information (such as religious identity, political views, or health data) without your consent.
Kesino Khela uses your information only for legitimate and necessary purposes. Here is a list of our primary uses:
Notice: You can turn off promotional emails or messages at any time from your account settings.
Kesino Khela uses industry-standard technology to keep your data secure. Our security layers are outlined below:
No system is 100% secure. Keep your password strong and never share it with anyone.
Kesino Khela uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.
Cookie Controls: Optional cookies can be disabled at any time from your browser settings. However, disabling essential cookies may cause some features of the site to stop working.
Kesino Khela does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
Kesino Khela gives you full control over your personal information. Below are your key rights:
You can request a copy of the information we hold about you
You can correct inaccurate information
You can request deletion of your data under specific conditions
You can restrict certain uses of your data
You can transfer your data to another service
You can object to marketing communications
Exercising Your Rights: Contact our support team to exercise any of the rights listed above. We will respond within 30 days of receiving your request.
Kesino Khela strictly prohibits registration by anyone under the age of 18. We do not knowingly collect any information from minors.
A Note for Parents: If your child has registered by mistake, please contact our support immediately. We will act promptly.
Kesino Khela may update this Privacy Policy from time to time. For significant changes, registered users will be notified in advance via email or in-app notification.
Always check the "Last Updated" date at the top of the page. Continued use of the platform after any changes constitutes acceptance of the updated policy.
If you have any questions about the Privacy Policy or wish to exercise your data rights, please contact us:
All privacy-related requests will be processed within 30 days.
We don't just make promises — your data is protected on both the technical and policy level.
Every connection you make is secured with 256-bit SSL/TLS encryption — the same technology used by banks.
Kesino Khela never sells your personal information. Your data is yours.
Independent security experts regularly audit our systems — so you can play with complete peace of mind.
You have full control to view, correct, or delete your information.
We collect only what is strictly necessary to provide our services — nothing more.
Our Bengali-speaking support team is always available to help with any privacy-related concerns.